Privacy Policy

Welcome to IronWolf Games Company Limited! Our main goal is to give you a great gaming experience. To make that happen, we sometimes need to collect, store, and use certain information when you play our games or visit our websites (we call these our "Services"). This Privacy Policy is here to explain exactly what information we need and how we keep it entirely safe.

We care a lot about your privacy and want to be completely open with you. Below, you will find out why we collect specific details, what we do with them, and how we protect them. By playing our games or using our websites, you are agreeing to the practices described in this document. If you don't feel comfortable with these rules, please don't play our games or use our services.

Collect Only What's Needed

We only ask for the basic info required to keep your games running smoothly

We Never Sell Your Data

Your personal details stay with us. We never sell them to outside brokers

Highly Secure Storage

Everything is safely locked behind strong encryption and modern security shields

You Are In Control

You can easily view, change, or completely delete your info whenever you want

Collection and Usage of Information

When you play our games or use our platforms, we collect certain details to make your experience better and ensure our systems run without a hitch. Specifically, we collect the following:

  • The apps you are using.
  • Your IP address.
  • Your Mobile Advertising ID (like Apple IDFA or Google AAID) and device identifier (e.g., IDFV for iOS devices and Android ID for Android devices).
  • Information about your device and connection (e.g., user agent, type of connection, timestamp, system language, device model, screen resolution and settings, battery level, available storage space, time zone, OS).
  • Data related to your activities on our applications, including how you interact with our apps and the ads served in them.

Game Play Data

While you play, we keep track of your progress and how you interact with others. This might include your Player ID, what level you are on, your IP address, the type of device you're using, and other basic info to help the game run perfectly.

If you're playing a game with leaderboards, your scores, achievements, and username will be visible to others. This makes the competition fun, allowing you to see how you rank against other players. By joining in on the fun, you agree to let us show your gaming name and score on these public boards.

User Device and Location

To fix bugs quickly and see what players enjoy most, we collect some details about the gadget you are playing on and generally where you are connecting from. This usually means checking your device type, operating system, network IP, and your in-game name.

This information helps us figure out what new features to build next and allows us to show ads that might actually interest you. If you don't want to see personalized ads, you can easily turn them off (check the "Opt-out of Targeted Advertising" section for help with that).

If you give us direct permission, we might use your exact location to connect you with nearby players or offer you special local events.

Third-Party Login Services

If you sign in using an outside service like Apple's Game Center or Google Play Games, those platforms will ask if you want to share your basic profile info with us (like your account ID and general location). We only use this information to set up your profile, log you in securely, and save your progress.

If you ever want us to delete the info we got from these login providers, just drop us an email at contact@ironwolf.games.

Customer Support

When you email our support team for help, we hold onto the details you provide so we can effectively solve your problem. This means we might keep a record of your device type, game version, and what went wrong to get you back to playing as quickly as possible.

Payment Information

If you choose to buy something inside our games, your payment is processed directly by secure stores like Google Play or the Apple App Store. Your credit card details go safely through their systems and are never stored or seen by us.

Forum and Private Conversations

To keep our community safe and friendly, we moderate our public message boards and in-game chats. Remember that anything you type in a public forum or send to another player inside the game can be seen by others and reviewed by our team if someone reports it. If you want a forum post removed, just let us know at contact@ironwolf.games.

When you sign up for our community forums, we ask for your email address. We mostly use it for important updates, password resets, or sharing cool news about upcoming games. You can unsubscribe from these newsletters instantly at any time by dropping us an email at contact@ironwolf.games.

Websites and Social Media Features

When you visit our main websites, we collect simple analytics like what browser you use and which pages you look at. This helps us make the website easier to read and faster to load.

Our sites might also feature social media buttons (like Facebook's "Share"). Clicking these buttons might let those social media companies know you visited our page. Your interactions with those buttons are guided by the rules of the social media company you are using.

Disclosure of Your Information

We are very protective of your info. We will not share your data with outside parties unless:

  • You tell us it's okay to share it.
  • The law or a judge requires us to hand it over.
  • We hire trusted support companies (like a customer service team) to help run our games.
  • We share grouped, anonymous stats (where no one knows it's you) with our business partners.
  • Our company is sold or merges with another company. If that happens, we will let you know before your data moves.

Transfer of Information Overseas

Because players enjoy our games all over the world, your information might be sent across country borders to reach our servers. Privacy laws differ everywhere, but we use the same strong security practices to protect your data no matter where it goes.

For instance, your gaming profile might be stored on cloud servers located in the United States (mostly run by Google). We keep this data safe there until you ask us to delete your account.

Since our games rely on fast, global Google servers to work properly, you have to agree to this worldwide data transfer to play.

Cookies and Similar Technologies

We use "cookies" (tiny text files saved on your phone or computer) to see how our platforms are used. These little files help us load pages faster and remember your settings.

Essential Cookies

We absolutely need these for security. They stop hackers and keep the game safe for everyone. You can't turn these off without breaking the game.

Analytical Cookies

These help us understand how many people are playing and what devices they use. It's all anonymous and simply helps us find bugs or make the game better.

Marketing Cookies

These help us show you ads that relate to things you like.

Sometimes, the ad companies we partner with use their own cookies when you click on their banners. We don't control their tracking, so you'll have to read their privacy rules if you have questions.

Ad Partners

We work with the following trusted advertising networks:

Security of User Information

We take your security seriously and have strong barriers in place to stop anyone from stealing or altering your data:

Network Security

We constantly monitor our systems for hackers and viruses. We also scramble (encrypt) the data traveling between your phone and our servers to keep it safe.

Trained Staff

Everyone working here is trained on how to handle data safely. We also have a Privacy Officer whose main job is to make sure your info stays protected.

Restricted Access

The physical and cloud servers where your data lives are locked down tightly. Only a few trusted employees are allowed to access them.

Information Retention

We keep your account information as long as you remain a player. If you decide to leave and want to delete your account, you can email us at contact@ironwolf.games and we will wipe your profile.

If you ever contact our customer support, we will delete the details of that ticket three years after your problem is solved. Some anonymous stats (like an old high score) might remain on the public leaderboard, but they won't be tied to your personal identity.

Opt-out of Targeted Advertising

If you don't want to see ads tailored to your interests, it's very easy to turn them off. Just go to the privacy settings on your phone and switch on "Limit Ad Tracking" (for Apple) or "Opt-out of interest-based ads" (for Android).

Access to Personal Information

If you change your mind about using our games, or if you need to update your details, you can adjust your in-game settings or email contact@ironwolf.games to ask for your data to be deleted. We can also send you a copy of the data we hold if you ask for it.

Your Privacy Rights

Depending on where you live, you have the right to:

See your data

Ask us what information we have saved about you. Requests can be routed through contact@ironwolf.games.

Fix mistakes

Ask us to correct any wrong info in your profile.

Delete your profile

Demand that we wipe your information completely from our databases.

Change your mind

Take back any permissions you previously gave us without any hard feelings.

Move your info

Ask for a file containing your data so you can take it elsewhere.

Complain

Reach out to your local data protection agency if you think we made a mistake.

We promise we never use automated computer logic to unfairly punish or treat any player differently.

Collection and Use of Children's Personal Information

Our games are not meant for anyone under 17 years old (or 16 in parts of Europe). We never purposely collect data from younger players unless a parent says it's okay. If you are under the required age, please do not play our games or give us any info.

If we accidentally collect data from a minor, we will delete it immediately. If you are a parent and think your child slipped past our age checks, please email us right away at contact@ironwolf.games.

American Data Privacy Rights

If you live in the United States, the law gives you the right to know exactly what we collect, ask us to delete it, and stop us from sharing it. We will never treat you badly for using these rights, and we never sell your data to anyone.

Stop Data Sharing

You can easily tell us to stop sharing your info with our partners at any time.

Do Not Track

Browsers have a "Do Not Track" signal, but the internet hasn't agreed on how it works yet. Because of that, our websites don't automatically respond to those signals right now.

Asking for Help

To use any of your privacy rights, drop us an email at contact@ironwolf.games.

Changes to the Policy

As our games change and grow, we might need to update this privacy page. We will let you know about any major changes so you are not caught off guard. If you disagree with our updates, you will unfortunately need to stop playing our games.

Need Help or Have Questions?

If you have any quick questions about your privacy or want to delete your data, just reach out to us!

IronWolf Games Company Limited

contact@ironwolf.games